Chaturbate's reply to: I was banned from broadcasting

Thank you for your feedback, Krista. Support has confirmed that they have contacted you regarding this issue in ticket #23289248. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Krista B Ktr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I was banned from broadcasting

In the middle of my broadcast my video was cut off and I was banned from broadcasting myself and the other party in the video have both been aged verified

Preferred solution: I would like to get on band

Chaturbate's reply to: Chaturbate owes me $900 for over 1 month now

Please provide your user name, so that we can better assist you.
Tatiana S Nnj

Chaturbate owes me $900 for over 1 month now

They have been giving me the run around for over 1 month and refuse to pay me. Now, they have stopped responding.

I would like my $900 I worked hard for. They are not only stealing from the models but they are misleading their customers

Loss:
$900

Preferred solution: $99

Chaturbate's reply to: Sextortion review

Thank you for your feedback, Aadarsh. Support has confirmed that they have contacted you regarding this issue in ticket #23279640. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Aadarsh Wxn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pune, Maharashtra

Sextortion review

I have been sextorted and I have raised a complaint 3 days ago..I have received no response..:( Would it be possible for CB to look into it? Its kind of serious.

Chaturbate's reply to: Took my money

Thank you for your feedback, Andrew. Support has confirmed that they have contacted you regarding this issue in ticket #23277653. If you need additional assistance, please don't hesitate to contact support@chaturbate.com.
Andrew P Szp

Took my money

Banned for no reason when it was the first time making an account. My money was taken and access to my own account was not granted.

Loss:
$7

Preferred solution: Full refund

Chaturbate's reply to: Account banned with no reason

Thank you for your feedback, Mirian. Support has confirmed that they have contacted you regarding this issue in ticket #22089629. If you need additional assistance, please don't hesitate to contact support@chaturbate.com.
Princess M Mgh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account banned with no reason

No reason I was just broadcasting when they banned me I'm sick, I have sent an email no good support, please this is my only source of income I want my account back, if there is any reason I promise it will not happen again please have mercy on me, my family rely on me and here is my only source of income

Preferred solution: Apology

Chaturbate's reply to: False accusations for sharing photos obtained from Chaturbate of minors

Thank you for your feedback, Kevin. Support has confirmed that they have contacted you regarding this issue in ticket #23211623. If you need additional assistance, please don't hesitate to contact support@chaturbate.com.
Kevin J Sdw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Seattle, Washington

False accusations for sharing photos obtained from Chaturbate of minors

initially rated Chaturbate 2 stars due to their poor customer support and unresponsiveness. However, the recent permanent ban of my account has raised serious concerns.

I was shocked to receive notice that my account was permanently banned due to the alleged sharing of images containing minors.

I want to emphatically state that I have never engaged in any such behavior, and I believe there has been a misunderstanding.

As a dedicated user of Chaturbate, I have always adhered to the platform's policies and guidelines. Any images I have shared were obtained from private videos that I had paid for on Chaturbate's website. I take great care to ensure that all content I share is in compliance with Chaturbate's rules and regulations.

The accusation that I have shared images containing minors is completely false and unfounded. I value the safety and well-being of all individuals, especially minors, and would never do anything to harm or exploit them.

I respectfully request that Chaturbate review my account and the evidence provided.

I believe that upon further investigation, they will find that there has been a misunderstanding. I kindly ask that they reconsider the permanent ban on my account and reinstate my access to the platform.

In addition, I urge Chaturbate to improve their customer support and response times.

As a paying customer, I expect better communication and assistance when issues arise. I hope that my feedback will help them improve their services in the future.

User's recommendation: Here's a suggestion for your response: --- My recommendation to future customers of Chaturbate is to be cautious and aware of the platform's policies and guidelines. While Chaturbate offers a unique and enjoyable experience, it's important to understand and follow their rules to avoid any issues or misunderstandings. Additionally, I would advise future customers to keep a record of any transactions or interactions on the platform, as this can be helpful in resolving any disputes that may arise. Overall, Chaturbate can be a fun and exciting platform, but it's important to use it responsibly and in accordance with their guidelines.

Chaturbate's reply to: Banned account

Thank you for looking out for your fellow Chaturbaters. However, we do not share personal or account information with other users. If a user is having a problem, please ask them to email support@chaturbate.com.
karlyk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Banned account

My friends account was banned, and he has reached out two different times to them asking them to unban his account. They haven't gotten back to him.

The only thing they've done was treat him terribly and give him $90 of $10,000 that sitting in his account. THIS SITE HAS BEEN NOTHING BUT *** DO NOT USE THEM!!!

Loss:
$10000

Preferred solution: Full refund

User's recommendation: Don’t use for any camming

Chaturbate's reply to: Did not get thru

Thank you for your feedback, Larell. Support has confirmed that they have contacted you regarding this issue in ticket #23271558. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Company responded
Larell Tbv
map-marker West Milford, New Jersey

Did not get thru

i was banned and i have not done anything different , why was i banned.i have token also if i am banned what happens to the tokens

1 comment
Chaturbate S

Please provide your user name, so that we can better assist you.

Chaturbate's reply to: Did not receive my payout

We apologize for the inconvenience.
In order for us to better assist you, please contact our email support team by sending an email to support@chaturbate.com.
Jessie R Jxf

Did not receive my payout

Did not receive payout did tokens. I have my card linked and it says that the money would be sent to my card but it has not.

Preferred solution: Full refund

Chaturbate's reply to: Banned for no reason

Thank you for your feedback, Diana. Support has confirmed that they have contacted you regarding this issue in ticket #23264526. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Diana V Nga

Banned for no reason

Hello!

My username is shymii.

I created this account 18.03, I submitted the ID and selfie for age verification.

Next day when I logged in I saw my account has been banned.

I already submitted two request and I haven't received an answer or any explanation as to why my account has been banned.

Please detail what I have to do to enable me to proceed and become a broadcaster.

I wish to upgrade from my existing site.

Kind Regards!

Preferred solution: Unban or an answer

Chaturbate's reply to: Chaturbate - A complete run around.

We apologize for the inconvenience.
Please provide your user name, so that we can better assist you.
Angela R Tpy
map-marker Albuquerque, New Mexico

A complete run around.

Do NOT work for Chaturbate. Like the name, you are the bait.

The consumers will not pay you, if they do, most pretend to pay you. You'll be asked to perform ridiculous and degrading acts for less than a quarter, no matter how attractive you are. Most people consider my partner and I very attractive, and our experience was one where we mostly worked for free for hours. There are third world countries in which you'll make more at a low paying job.

What's worse?

After five days and making about 1800 tokens we cashed out at a pathetic 57.00!!!???

On top of it all, we waited a month and never received a check. We messaged many times without answer.

If you wish to wait your time, your life, and dignity, Chaturbate is right up your ally!

User's recommendation: Avoid

Chaturbate's reply to: Chaturbate - Banned for no reason.

Thank you for your feedback, Demontriaxx. Support has confirmed that they have contacted you regarding this issue in ticket 23255708. If you need additional assistance, please don't hesitate to contact support@chaturbate.com.
Dvmn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Banned for no reason.

I was on my stream when randomly it said I was banned. I wasn't doing anything that would violate the terms of service or even chatting with anyone.

I had my clothes on still and was the only person in the stream! I am very proud to work with Chaturbate and have worked with them for more than 5 years and referred countless models to them! I had over 10k tokens and I rely on this as my primary income source. I can't imagine losing this platform, as it's the only platform that I stream well on.

I wasn't provided with a reason, and immediately I emailed support but have gotten no response, and it's been about 3 days.

Furthermore, I have proof that I wasn't breaking any rules in real time when I was banned. I'm so confused and having the worst anxiety and panic ever.

My account name is Demontriaxx.

Loss:
$550

Preferred solution: My account unbanned

Chaturbate's reply to: Banned account for no reason

Thank you for your feedback, James. Support has confirmed that they have contacted you regarding this issue in ticket #23242444. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Jsxxx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Banned account for no reason

I just purchased coins and my account got banned . I dont know the reason, I wasnt told a reason . I need my account unbanned or return my money.

Loss:
$11

Preferred solution: Unbanned my account or return money used to purchase your coins

Chaturbate's reply to: Tonycock61293 was partially banned

Thank you for your feedback, Cristian. Support has confirmed that they have contacted you regarding this issue in ticket #23245052. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Cristian M Sew

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Tonycock61293 was partially banned

Hello, I am writing to you because my CB account tinycock61293 was banned from some features such as streaming from my camera and I cannot spend my tokens. It was because I didn't know the rules of CB and I pranked a girl with a video on my camera.

Obviously I don't know the man who appears in the video. Yesterday, if it helps, I uploaded my ID again. Could you get my account working normally again?

I apologize for the inconvenience caused and it will not happen again. Greetings.

Preferred solution: My CB account tinycock61293 was banned from some features such as streaming from my camera and I cannot spend my tokens.I apologize for the inconvenience caused and it will not happen again. Could you get my account working normally again?

Chaturbate's reply to: Resolved: My account was banned a few days ago for no reason.

Thank you for your feedback, Gary. Support has confirmed that they have contacted you regarding this issue in ticket #23242444. If you need additional assistance, please don't hesitate to reach out to support@chaturbate.com.
Resolved
Ben W.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: My account was banned a few days ago for no reason.

Updated by user Mar 14, 2024

Ban removed.

Original review Mar 13, 2024

Sent a support email to restore my account and no response yet. Not impressed.

Essentially stole my tokens.

Username: Nowwhystyle="background-color:

Please help. Thanks.

Loss:
$600

Preferred solution: My account restored.

Contact Information

Website:
chaturbate.com
Mailing Address:
23615 El Toro Rd #X344
Lake Forest, California 92630
United States
Phone:
(877) 338-7047
Contact Chaturbate Customer Service

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